If you have an existing project, or if you are seeking resources for a new project, then this site offers you a highly experienced and qualified resource. Scott Sharer, an advanced communications professional consultant and trainer, has extensive experience in design, engineering, specification and consulting services for advanced visual communications, videoconference systems and streaming solutions. Scott has worked as a consultant on numerous highly successful projects, ranging from relatively small to quite large (budgets that well exceed several million dollars). He can take you from conception through specification to procurement, installation, testing, and beyond.
The most expensive systems you can ever deploy are those that don’t get used, and timely engaging training is the most important enabler for videoconference component and system use, from the smallest desktop video phone to the largest and most complex integrated system. Once again, this is the place to find help and information to get your user base engaged, enthused and on-track to effective video visual communication. Scott delivers both technical and non-technical end-user training sessions in-person and via videoconference, has published a wide variety of web-based training products, and is a three-time recipient of international professional awards for his training.
Face it - - any high-technology can “break”, and every high-technology, at the very least, needs regular maintenance and up-keep. Scott has been involved in both the re-design and the new-development of “back-office” operations that enable you to keep your systems and communications “up & running”, most often without the end-user community ever being aware of any difficulties that might have occurred. Scott is experienced in this area, from proper design of the “ticketing” systems to Knowledge-base capture of technical issues, all the way through to training the technology team on the fundamentals of positive Customer Service.
